Join us on 2 - 3 October for the annual Direct Works Seminar! This year's focus is The Customer Journey. You will: Learn from industry experts Network with like-minded professionals Gain insights into how you can improve the customer journey Don't miss this opportunity to connect with colleagues, share your experiences and discover new strategies for enhancing resident engagement with improved outcomes for your stakeholders. Who should attend? This event is FREE TO MEMBERS* and open to all housing professionals and service providers looking to enhance their knowledge and seek new and innovative ways to improve the customer journey. Whether you're a seasoned professional or just starting out, this event is sure to inspire and inform.   To read the full agenda, visit this link: https://direct-works.co.uk/wp-content/uploads/2024/09/Event-Programme.pdf   Book now at https://www.eventbrite.co.uk/e/957201043087/?aff=oddtdtcreator Email marketing@direct-works.co.uk to register your interest.

This online seminar will examine the current challenges around upskilling and developing the DLO workforce. Speakers include: Mark Coogan, Head of Repairs and Maintenance at St Leger Homes, an award-winning company providing housing services to around 20,000 homes across Doncaster.   Steve Muscroft, Senior Product Developer at NOCN Group, an educational body specialising in productivity and committed to working for a better future for UK construction.   Tony Bird, UK&I Director of Property Services at Hays, world-leading specialists in recruitment and workforce solutions.   Laurence Stone of CITB, aka the Construction Industry Training Board, which works to engage decision-makers, influence policy, and build dynamic partnerships across government, business and communities.  Dan Riley, Founder and CEO of Spearhead Interactive, who will provide a progress update on the brand-new Direct Works App. To secure your tickets, click here: Direct Works: The importance of recruitment, retention and upskilling

Our first live seminar of the year has a jam-packed agenda covering key topics like damp and mould, technology, procurement and Decent Homes 2. We aim to provide a day of knowledge transfer, round table discussion and networking opportunities.