Membership that works

Technical expertise

We are the experts in social housing maintenance. We are here to help members achieve the very highest levels of technical expertise.

Inspiring excellence

We work with members to enhance knowledge and skills, seek new and innovative ways of working and build technical expertise, all with the aim of delivering excellent customer services.

Membership benefits

From our national seminars and regular webinars, to practical advice via our online forum, you will be joining the UK’s only membership group specifically designed for social housing maintenance professionals.

A national voice

We represent members’ views; speaking up for the sector and raising its profile. We drive up the standards of social housing and stand for excellence in quality and compliance, value for money, economic impact and environmental sustainability.

Active member Organisations

Years supporting the sector

Million +

Units managed


Our vision is to further advance excellence in social housing maintenance by responding positively to change and exploring new and innovative ways to deliver our services.

Training & Events

Latest Past Events

10 May 2022 Live Seminar – King’s House Conference Centre, Manchester

King's House Conference Centre, Manchester Sydney Street, Manchester

Transforming our services to meet the sector's unique challenges Tuesday 10 May 09:30 - 15:15 King's House Conference Centre, Manchester Book your place here. Our first live seminar of the year will discuss some of the challenges the sector faces and how best we can transform our services to collectively tackle these issues. What are those challenges? • Hackitt • Building Safety • Covid • Workforce recruitment and retention • Net Zero carbon - retrofit • Technology • Brexit – materials and supply • Customer demands and experience Members' Session The event agenda will include a members' session, where we welcome members to share thoughts and discuss ideas about Direct Works and how we can increase our support and influence. The members' session is an opportunity to tell us what you would like to see from future Direct Works webinars, seminars, products and services. A full agenda will be released to members nearer the event date.


Propeller Building Safety Webinar – 28 April 2022

Virtual Meeting

Propeller - Building Safety Webinar Thursday 28 April 2022 10.00 - 11.00 Register your place here. Join us for our next webinar hosted by Propeller, who will share insight into how emerging technology for the social housing sector can improve Building Safety for your organisation whilst maintaining high standards for Job Management within DLOs. Learn how something as simple as a QR code can enhance Asset Management, help with residents’ engagement and improve the quality of external audits.