Webinar – Crystal Clear Window Works: Repair not Replace

Crystal Clear Window Works Thursday 8 September, 1:00pm - 2:00pm Join us for our webinar hosted by Nick Roebuck, Director at Crystal Clear Window Works. Nick will discuss solutions to failed doubled glazed window units for operatives to repair rather than replace to: Reduce the number of call-out visits Free up valuable resource Combat challenging recruitment and encourage retention of skilled and experienced operatives Improve customer-service KPIs with first-time fix repairs Click here to book your place.

Webinar – Aico: Legislation Changes for Fire and Carbon Monoxide Detection

  Legislation Changes for Fire and Carbon Monoxide Detection Monday 26 September, 1:00pm - 2:00pm Alex Parker, National Account Manager for Aico, will provide a detailed overview of changes to fire and carbon monoxide alarm legislation, which will affect social housing providers as of 1 October 2022. Click here to book your place.  

Webinar – 3C Consultants and ARK Consultancy

  The truth is out there: turning data into outcomes Wednesday 12 October 2022 1:00pm - 2:00pm How organisations can capture and interpret data to take decision making to the next level - whether it’s a proactive approach to disrepair, compliance or development and regeneration opportunities. Data provides the building blocks for good governance, managing risk and effective decision making – knowing how to use data effectively to inform your options is critical to the success of your organisation. The webinar will go into detail around how the housing sector can use data to improve decisions around: • Performance and risk management • Compliance, governance, development and regeneration • Increasing staff productivity and satisfaction • Streamlining and automating online services • Enriching customer experience • Grading stock and asset management Click here to book your place.  

Webinar – Advanced & Riverside: Driving field workforce productivity with insight and innovation

Virtual Meeting

William Corn from Advanced will be joined by Phil Pemberton, Director of Asset Strategy and Delivery at Riverside to discuss key factors in driving efficiency improvements whilst boosting customer satisfaction rates.

• Connecting the customer and field workers
• Transforming field service management
• Rescheduling on the fly
• Using data to maximise productivity
• Importance of processes and accountability

Webinar – Atik Flooring Solutions – Saving time and costs on refurbishing projects and managing long-term supply chain challenges.

Tuesday 10 January, 1pm – 2pm Bob Balakhanpour, Founder of Atik Flooring Solutions has over 25 years’ experience in the construction industry. Bob works closely with housing associations to find solutions against sudden price increases and supply chain issues affecting end-users in current and future market turmoil. In this webinar Bob will discuss: How to better manage refurbishing projects to save time and costs How to reduce your reliance on external contractors How flooring solutions can contribute to the overall energy efficiency of a property How to reduce waste and recycle flooring waste Paul Brown, former Regional Director of Operations at LiveWest will also present a short video clip. Register your place here.

Virtual Seminar – 13 June 2023

Virtual Meeting

Register your place to the Direct Works June Virtual Seminar! Tuesday, June 13th 2023 10:15am - 2:00pm Themed around Technology and Innovation, this seminar brings a fantastic lineup of industry speakers who will present innovative ideas to help your organisations to work smarter, be agile to change and ultimately enhance the services you deliver. Please feel free to distribute the agenda and invite your colleagues across your internal teams including Asset Management and Compliance to join the Seminar to encourage synergy across the organisation on these important topics. Register your place Agenda 10:15 - 10:30 - Welcome & Agenda - Russell Thompson, Chair of Direct Works 10:30 - 11:00 - Is damp and mould any different to other areas of compliance and can you manage with your existing workforce? Following their recent work with the regulator, Propeller share the latest insight into collecting data and evidencing approaches to damp and mould, recording the data through the use of technology and utilising your existing workforce. - Dave Carr and Ian Hippach, Propeller 11:00 - 11:30 - Damp: bad news for everyone. Super Easy Sensors share how easy-use data monitoring technology can be used to track humidity levels in properties, provide feedback to tenants and ongoing reports to landlords to provide clarity on damp issues and track remedial actions. - Dr Mike Hull, Super Easy Sensors 11:30 - 12:00 - Cost-effective alternatives to decants during repairs or refurbishments’. Temporary Solutions Group share services and ways available to enable residents to remain in the comfort of their own home during property repairs, renovations or relocation to reduce disruption, stress and costs associated with having to decant. - Stephen Trollope & Georgia Woodward, Temporary Solutions Group 12:00 - 13:00 - Lunch 13:00 - 13:30 -  Digital Transformation of Inventory & Asset Data. With stock condition at the fore of the social housing sector’s risk profile, discover how mobile automated replenishment solutions can provide an immediate and continual supply of materials at point-of-use to allow employees 24/7 access to items and information. - Damion Rothner, Inventor-e 13:30 - 14:00 - Energy Security for Social Housing. As part of the UK roadmap to net zero, renewable power generation, energy storage, trading and control in the home and workplace all have a role to play as technology innovations enable the delivery of sustainable decentralised energy systems. - Tom Garnett, Energy Review & Jamie Colquhoun, Horizonev 14:00 - Seminar ends


Direct Works Awards and Live Seminar 2023

Manchester Piccadilly Hotel London Road, Manchester

Book your tickets to the Direct Works Awards and Live Seminar! 1 - 2 November.

Download your award applications here!

Efficiency & Value for Money – Direct Works Live Seminar

King's House Conference Centre, Manchester Sidney Street, Manchester

Our first live seminar of the year has a jam-packed agenda covering key topics like damp and mould, technology, procurement and Decent Homes 2. We aim to provide a day of knowledge transfer, round table discussion and networking opportunities.



This online seminar will examine the current challenges around upskilling and developing the DLO workforce. Speakers include: Mark Coogan, Head of Repairs and Maintenance at St Leger Homes, an award-winning company providing housing services to around 20,000 homes across Doncaster.   Steve Muscroft, Senior Product Developer at NOCN Group, an educational body specialising in productivity and committed to working for a better future for UK construction.   Tony Bird, UK&I Director of Property Services at Hays, world-leading specialists in recruitment and workforce solutions.   Laurence Stone of CITB, aka the Construction Industry Training Board, which works to engage decision-makers, influence policy, and build dynamic partnerships across government, business and communities.  Dan Riley, Founder and CEO of Spearhead Interactive, who will provide a progress update on the brand-new Direct Works App. To secure your tickets, click here: Direct Works: The importance of recruitment, retention and upskilling